Job Description
Position Description: Position OverviewWe are looking for a motivated and detail-focused Accounts Receivable (AR) Specialist to support our finance team. This position plays a key role in managing customer accounts, monitoring outstanding balances, and helping maintain healthy cash flow. The ideal candidate is confident communicating with customers, capable of making sound credit decisions, and committed to delivering excellent service while minimizing financial risk.Key Responsibilities• Contact customers regarding overdue invoices and follow up on outstanding payments• Provide invoices, statements, and account details to customers upon request• Review and release orders placed on credit hold based on payment activity and credit evaluation• Exercise sound judgment when making credit-related decisions• Research customer credit history and assess creditworthiness using available reports and data• Accurately post customer payments in a timely manner• Reconcile customer accounts and investigate billing or payment discrepancies• Maintain accurate collection records and detailed account notes• Work closely with sales, customer service, and accounting teams to resolve issues affecting payments• Assist with month-end accounts receivable closing activitiesQualifications • Minimum of 2 years of experience in accounts receivable, collections, or credit management• Strong written and verbal communication skills• Ability to handle challenging conversations professionally and effectively• Excellent analytical, problem-solving, and decision-making abilities• Strong organizational skills with a high level of accuracy and attention to detail• Experience using ERP systems and Microsoft Excel• Understanding of credit risk and basic financial statements is preferredPreferred Skills & Attributes• Self-driven with the ability to manage priorities independently• Comfortable making decisions within established company guidelines• Collaborative team player willing to support multiple functions when needed• Dependable with strong follow-through and accountability
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